1. Who We Are
Prime Moments is a social sharing application in the Prime product ecosystem.
Owner: Mihran Gevorgyan
Location: Armenia
Contact Email: support@primemessaging.site
Postal Address: 18 Avanesova Street, Yerevan, Armenia
2. Scope and Age
This Policy applies to the Prime Moments mobile application and its related support and backend services.
Prime Moments is currently designed for iPhone and iPad and is intended for users aged 13 and older.
We do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to remove it.
3. Information We Process
3.1 Account and profile information
Depending on how you sign in and configure Prime Moments, this may include:
- Prime account identifier and supported authentication information
- Sign in with Apple information made available by Apple
- Display name, username or nickname, and profile photo
- Language and profile preferences
- Prime Moments activation and setup state
3.2 Content and communications
When you use the related features, we may process:
- Photo or video Moments, captions, timestamps, and selected audience
- Direct messages, shared Moments, message reactions, and read state
- Comments, comment replies, reactions, answers, and other activity
- Media you ask to save, upload, or share
3.3 Social and activity information
- Friend requests, approved friends, removals, and Close Friends membership
- Moment views and interaction history
- Activity inbox entries and notification routing identifiers
- Visibility, reply, location-sharing, and notification settings
3.4 Device and technical information
- Device and installation identifiers used to operate sessions and notifications
- App version, device model, operating system, platform, and language
- Push notification token and notification preferences
- Diagnostics, request errors, security events, and service logs
4. Device Permissions
Prime Moments may request the following iOS permissions when you use a related feature:
- Camera: to capture photo and video Moments.
- Microphone: to record video audio and supported voice features.
- Photo Library: to choose media for publishing.
- Add to Photo Library: to save media when you request it.
- Location While Using the App: to attach or share a location when enabled.
- Notifications: to deliver Moments activity, friend, message, and reminder notifications.
You can manage these permissions in iOS Settings. Denying an optional permission limits only the features that depend on it.
The current Prime Moments app does not request access to your Contacts address book.
5. Location
Location is optional. Prime Moments uses location only when a location-related feature is enabled or requested.
Location information may include coordinates, a place label, sharing audience, and the time the location was updated.
- A location may be attached to a Moment when you choose that option.
- Map sharing may show eligible friends an approximate or selected location according to your settings.
- You can disable location sharing and revoke permission in iOS Settings.
- Older location records may stop appearing on map surfaces while limited records remain temporarily for synchronization, safety, or legal needs.
Prime Moments does not request background location permission in the current version.
6. How We Use Information
We use information as reasonably necessary to:
- Create and operate your Prime Moments profile
- Publish and deliver content to the audience you selected
- Provide friendships, Close Friends, direct messages, comments, reactions, activity, maps, and memories
- Deliver and route notifications to the correct account and screen
- Synchronize content and state across supported sessions and devices
- Prevent abuse, investigate errors, secure accounts, and enforce product rules
- Respond to support, privacy, and deletion requests
- Maintain and improve reliability and performance
7. Sharing and Audience Controls
Prime Moments lets you select an intended audience, such as Close Friends, Friends, or Public.
- Close Friends content is intended for the Close Friends list configured for the account.
- Friends content is intended for approved Prime Moments friends.
- Public content may be shown more broadly, including eligible discovery or trending surfaces.
- Comments, replies, reactions, views, and shared direct messages are visible to the people involved in those features.
Audience controls reduce who the service delivers content to, but no technical control can guarantee that an authorized recipient will never reproduce, describe, or otherwise retain content.
Prime Moments may use screen-capture protections or notifications on supported screens. Platform limitations mean these measures should not be treated as an absolute guarantee against copying.
8. Push Notifications
If notifications are enabled, we process an Apple Push Notification service token and routing data needed to deliver friend requests, shared Moments, reactions, comments, replies, direct messages, activity, and relevant reminders.
Notification payloads may include limited identifiers and display text needed to route the tap. You can disable notifications in Prime Moments or iOS Settings.
9. Service Providers and Transfers
We may use service providers for infrastructure, media delivery, storage, authentication, push delivery, security, and support. They may process information only as needed to provide those services.
Apple may process information when you use Sign in with Apple, APNs, the App Store, device permissions, or other Apple platform services under Apple's own terms and policies.
Information may be processed in countries other than your own. We take reasonable steps to protect information in accordance with applicable requirements.
10. Retention and Deletion
We retain information only for as long as reasonably necessary for the purposes described in this Policy.
- Feed availability may end when a Moment expires under current product rules.
- Your own eligible content may remain available in Memories or activity features until removed or no longer retained.
- Comments, replies, reactions, direct messages, safety records, backups, and synchronization records may follow different retention periods.
- Deleted information may remain temporarily in backups, logs, or caches before being removed through normal retention cycles.
- We may retain limited records when required for security, fraud prevention, legal obligations, or dispute resolution.
Use available in-app controls to remove eligible Moments, messages, friendships, or settings. For account or privacy deletion requests, contact us using the details below.
11. Security
We use reasonable technical and organizational measures intended to protect information, including authenticated access, transport protections, access controls, and operational monitoring.
No internet, device, or storage system is completely secure. Keep your device and account credentials protected, do not share one-time codes, and report suspected unauthorized access promptly.
12. Your Choices and Rights
Depending on where you live, you may have rights to:
- Access or receive information about personal data we process
- Correct inaccurate profile information
- Delete eligible content or request account deletion
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
- Receive a portable copy where applicable
- Complain to an appropriate data protection authority
We may need to verify your identity before completing a request. Some rights are subject to legal exceptions and technical limitations.
13. No Sale of Personal Information or Third-Party Advertising
Prime Moments does not sell personal information and the current version does not include third-party advertising SDKs for behavioral advertising.
14. Changes to This Policy
We may update this Policy when Prime Moments changes or when legal requirements evolve. We will update the effective date and may provide an in-app or website notice for material changes.
15. Contact Us
For privacy questions, access requests, corrections, or deletion requests:
Email: support@primemessaging.site
Postal Address: 18 Avanesova Street, Yerevan, Armenia
Product support: Prime Moments Support