Install and open the app
Download Prime Keyboard from the App Store and open the app once.
Prime Keyboard for iPhone
Support and privacy pages built specifically for Prime Keyboard.
This page is the official support destination for Prime Keyboard. You can use it as the Support URL in App Store Connect. It explains how to enable the keyboard, how Full Access works, and how to contact us.
- Support email: feedback@primemsg.com
- Support URL: use
https://primemessaging.site/keyboard/index.html - Privacy Policy URL: use
https://primemessaging.site/keyboard/privacy-policy.html
Setup
How to enable Prime Keyboard
Add the keyboard
Go to Settings → General → Keyboard → Keyboards → Add New Keyboard and select Prime Armenian.
Enable Full Access
Tap Prime Armenian again and turn on Allow Full Access if you want shared settings and haptic feedback.
Start typing
Open any text field, switch to Prime Armenian, and type or swipe in Armenian. Long-press the space bar to move the cursor.
About Full Access
Why Prime Keyboard asks for Full Access
Full Access is used for haptics, shared keyboard settings, and optional Community Learning. Basic Armenian typing, offline swipe recognition, the built-in dictionary, transliteration, and local personal learning continue to work without Community Learning.
Privacy
Private by default
Prime Keyboard never sends complete sentences or surrounding document context and does not request Contacts or Location. Optional filtered single-word correction sharing is off by default, requires separate consent, and is unavailable while no Community Learning server is connected.
FAQ
Common questions
Does Prime Keyboard require an account?
No. You do not need to sign in to use the keyboard.
Can I type without Full Access?
Yes. Basic Armenian typing and offline swipe typing work without Full Access.
Why is haptic feedback not working?
Make sure haptics are enabled in the app and that Allow Full Access is turned on for the keyboard.
How do I contact support?
Email us at feedback@primemsg.com and we will review your request.
Contact
We are always ready to hear your feedback.
Send bug reports, layout requests, usability feedback, or privacy questions. We use support messages to keep improving Prime Keyboard.